Wednesday, February 1, 2012

No IPv6 for you!

My new Motorola cable modem arrive last week and I hooked it up.   Unfortunately it reports "IPv4 only" - I guess Comcast hasn't enabled IPv6 in this area.  So I'm stuck using the 6to4 tunnel.

Device specifics: SURFboard SB6121.  Hooking it up was painless.  I called 1-800-COMCAST.  The tech first asked for the device serial number - I've heard they do a stolen device search because people take the equipment with them when they move and sell it on eBay.  Next he asked for the MAC and put me on hold for 5-8 minutes.  When he came back on the line it all worked.

Word of warning, if you are using a VoIP phone, your old modem will be disabled during the call.  Consider calling from a cellphone.

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